Privacy Policy

Privacy Policy for Forex Metro

 

Last Updated: May 6, 2025

This Privacy Policy describes how Forex Metro collects, uses, and shares your personal information when you visit our website www.forexmetro.com. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect
We may collect the following types of information from you:   

Information You Provide Directly:
  • Contact Information: Such as your name, email address, phone number, and mailing address when you subscribe to our newsletter, contact us through the Site, or create an account (if applicable).
  • Account Information: If you register for an account, we may collect your username, password, and other profile details.
  • Communication Data: Records of your correspondence with us, including emails and chat logs.
  • Feedback and Surveys: Information you provide when participating in surveys or providing feedback on our services.
  • Transaction Information: Details of any transactions you conduct through our Site (if applicable), such as payment information.
Information We Collect Automatically:
  • Log Data: Information about your use of the Site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.   
  • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. This helps us to improve our Site and personalize your experience. You can manage your cookie preferences through your browser settings.   
  • Device Information: Information about the device you use to access our Site, including device model, unique device identifiers, and mobile network information. 

2. How We Use Your Information
We may use your personal information for the following purposes:

  • To Provide and Maintain the Site: To ensure the Site functions properly and to provide you with the services and information you request.   
  • To Communicate with You: To respond to your inquiries, provide customer support, and send you important notices and updates.
  • To Personalize Your Experience: To tailor the content and information we display to your interests and preferences.
  • To Send Marketing Communications: With your consent (where required by law), we may send you newsletters, promotional emails, and other marketing materials about forex trading or related topics that we think may be of interest to you. You can opt-out of receiving these communications at any time.
  • To Improve Our Site and Services: To analyze how users interact with our Site, identify trends, and make improvements to our content, functionality, and design.
  • To Detect and Prevent Fraud and Abuse: To protect the security and integrity of our Site and prevent fraudulent activities.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes. 

3. How We Share Your Information
We may share your personal information with the following categories of recipients:   

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you (e.g., website hosting, email marketing, analytics). These service providers are contractually obligated to protect your information and use it only for the purposes we specify.   
  • Business Partners: We may share non-personally identifiable information with business partners for research or analytical purposes. If we share personally identifiable information with business partners, we will obtain your consent where required.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.   
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.   

4. Your Rights and Choices
You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.   
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.   
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.   
  • Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.   
  • Withdrawal of Consent: If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.   
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.   

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.   

5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [Describe the security measures you take, e.g., encryption, firewalls, secure servers]. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.   

6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.   

7. Third-Party Websites
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.   

8. Children's Privacy
Our Site is not intended for children under the age of [Specify the relevant age, e.g., 16]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.   

9. International Data Transfers
Currently, the personal information we collect is primarily processed and stored within Bangladesh. If, in the future, we need to transfer your personal information to countries outside of Bangladesh, we will update this Privacy Policy to describe the transfer and the safeguards we will implement to protect your data in accordance with applicable data protection laws in Bangladesh and the recipient country.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.   

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: 
Email : forexmetroo@gmail.com, Facebook : fb.com/forexmetroo

Good luck with Forex Metro!